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Can I request a refund on a purchase ?

All sales are final. This includes vids, customs, store items, memberships (both premium and model) and Fund Me purchases.

Custom Vids: If you do not get your Custom Vid - First verify the delivery date.

If your order has exceeded the delivery time frame, you can Email help@manyvids.com and we would be happy to contact the MV Star on your behalf and if unfulfilled, a refund will be issued. 


Store Items: If you do not get your store item purchase, you can Email help@manyvids.com and we would be happy to contact the MV Star on your behalf and if unfulfilled, a refund will be issued. (*MV Stars have 30 days from the order date to fulfill the

Vids: If a vid is corrupt/broken, a test will be done and if there are issues with the vid, an exchange of content from the same model will be offered. 

Comments

  • Avatar
    domingo49

    Looks like I was charged 3 times for the same video. Since all sales are final, can I get an exchange of content for the other 2 purchases of the same video

  • Avatar
    Laura

    Hello domingo49,

    We just sent you an email about your situation. Please review the email and reply if necessary.

    Thanks,

  • Avatar
    Skaternicholas

    Haley420 took two hours to respond to my purchase and was rude after I sent a few messages with questions about the purchase. What can be done?

  • Avatar
    Cortez Geo21

    I want a refund because I paid I didn’t receive nothing for what I paid for

  • Avatar
    Laura

    Hi!

    Please contact our Support team via email help@manyvids.com or by clicking Support from your drop-down menu when logged in. We would be happy to help you mediate your purchase inquiry.